How do I turn on/off or transfer Utility Services (Water and Wastewater)?

Utility Services can be turned on/off or transferred by visiting City Hall. Bring a valid photo ID and a copy of closing statement or lease agreement showing your current address. City Hall is located at:
620 E Main Street
Haines City, Florida 33844.


Inside the City Limits

  • Residential Accounts: Residential accounts inside the City limits require a deposit of $140 plus a $20 one time activation fee, for a total deposit of $160.
  • Commercial Accounts: Commercial accounts inside the City limits require a $210 deposit plus a $20 one time activation fee, for a total deposit of $230.

Outside the City Limits

  • Residential Accounts: Residential accounts outside the City limits require a deposit of $175 plus a $20 one time activation fee, for a total deposit of $195.
  • Commercial Accounts: Commercial accounts outside the City limits require a $262.50 deposit with a $20 one time activation fee, for a total deposit of $282.50.

Show All Answers

1. How do I turn on/off or transfer Utility Services (Water and Wastewater)?
2. When is the cut-off date?
3. When are the utility bills mailed?
4. When are utility bills due?
5. How do I pay my utility bill?
6. What is the mailing address for utility payments?
7. What forms of payment does the city of Haines City accept?
8. If a street light is out, who should I call?
9. What if a street light or power line pole is down? (This applies to downed wires as well.)