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1. How do I contact the City Attorney

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1. How do I submit Public Record Requests?
2. When are the City Commission meetings?
3. Where can I get a copy of a deed?
4. Where can I get a copy of a will?
5. What is the number for the Better Business Bureau?
6. What is the price of a cemetery space?
7. What is the phone number and office location for unemployment?
8. Where can I get a marriage license?
9. Where can I get a birth or death certificate?
10. What time does the City Commission meeting start?
11. What is the address of City Hall?

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1. How is the City Manager chosen?

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1. How do I know if I am dealing with a reputable contractor?
2. What is my property zoned?
3. What is the CRA and where is it located?

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1. My house is located in Zone X, a low risk flood hazard area shown on the flood map; can I buy flood insurance?
2. My street floods, what is the problem?
3. What codes or regulations provide guidance on flood protection?
4. What is a 100 year flood?
5. Where do I obtain a list of flood insurance providers?
6. Where do I obtain information if my property is in the flood plain?

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1. Can I stay at the shelter with my pets?
2. Does pre-registration guarantee space in the shelters?
3. I am not a pet owner can I go to the pet shelters?
4. My pet has required vaccinations and has no fleas or ticks. What is being done to make sure all pets in the shelter don’t have fleas?
5. What are the addresses for the Pet Shelters in Haines City?
6. What happens if a pet in the shelter is dangerous or bites someone?
7. What pets are allowed in pet shelters?
8. What supplies must be brought to the shelter for my pets?
9. Why are shelters for animals being provided?
10. Will I be able to take my pet outdoors or allow others to pet them?

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1. How do I pay my utility bill?

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1. How do I obtain a copy of a fire report?
2. How many Fire Stations are in the City of Haines City?
3. Is it possible to tour a fire station?
4. Does the Haines City Fire Department refill fire extinguishers?
5. Does the Fire Department dispose of medical needles?
6. How can I obtain a burn permit?
7. Does the Fire Department offer CPR classes?

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1. Why do I need a smoke alarm?
2. What does it mean when my smoke alarm chirps?

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1. What kind of work schedule does a Firefighter have?
2. What is a typical workday for a Firefighter?
3. How many different positions exist at the Fire Department?

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1. Where is City Hall?
2. What are the hours for City Hall?
3. How can I get a driver’s license or identification card?
4. What is the number for the local auto tag office?

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1. How do I submit an application?
2. Do I have to submit multiple applications to apply for several positions?
3. What is the status of my application?
4. Would having a criminal record affect one’s chance of getting a job?
5. How do I reach a live person?

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1. When is the library open?
2. Where is the library?
3. How do I get a library card?
4. How much does the library cost?
5. What do I need to get a library card?
6. What kind of office services are offered by the Haines City Public Library?
7. Is there a limit on the amount of books I can check out?
8. Does the Haines City Public Library have computers for public use?
9. Will I be able to print from the computers at the library?
10. What form of payment does the Haines City Public Library accept?

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1. What are the hours of operation for the Lake Eva Community Center?
2. What are the hours of operation for the Oakland Neighborhood Center?
3. What is the address to the Lake Eva Event Center?
4. What is the address to Lake Eva Community Center?
5. What is the address to the Oakland Neighborhood Center?

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1. Where is the Police Department located?
2. What do I do during a traffic stop?
3. Where can I get fingerprinted?
4. Can you email my crash report?
5. How can I obtain a local background check?
6. How can I obtain a VIN verification?
7. Can I pay my traffic ticket at the Police Department?
8. How can I submit a worthless check?
9. Who do I contact with questions about my case?
10. Do you have a lost and found?
11. What is Code Compliance?
12. I have received a notice from the City’s Code Compliance Officer for violating one of the City’s codes. I need more time to correct the problem; what should I do?
13. What happens when someone who was cited for violating a City ordinance or code fails to comply?
14. What makes my car an inoperable vehicle?
15. How can a citizen make a complaint against an agency member?
16. What does CALEA stand for?
17. What are the Goals of CALEA?
18. What is the CALEA Process?
19. What are the five steps of the CALEA Accreditation process?

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1. How many times a week will my household garbage be collected?
2. What should I do if my garbage was not picked up on my regularly scheduled day?
3. Where should I put my garbage can or recycle bin when it is not my scheduled day?
4. What will happen if I leave my garbage can out past my scheduled pickup day?
5. What if I was cleaning out my garage and I put my container outside my garage for a brief moment and then went inside my house to get something, but I was going to be right back?
6. What if a holiday falls on my scheduled pickup day?
7. I just moved into my new house and I need a garbage can and a recycle bin, how do I get one?
8. I need an additional garbage can, how much does it cost?
9. I have a bunch of items that I need to get rid of but they will not fit into my garbage can, how do I get rid of them?
10. What if my garbage can is stolen?
11. When are the City’s clean up days?
12. I have a dumpster or commercial container at my business and I need to change the service, how do I do that?

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1. I have old paint cans, how do I get rid of those?
2. I am remodeling my home, how do I get rid of construction debris?
3. I have hazardous waste that I need to get rid of, how do I do that?
4. How do I get old appliances picked up?
5. What do I do with my old tires?

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1. Is there free Wi-Fi in the City?

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1. How do I turn on/off or transfer Utility Services (Water and Wastewater)?
2. When is the cut-off date?
3. When are the utility bills mailed?
4. When are utility bills due?
5. How do I pay my utility bill?
6. What is the mailing address for utility payments?
7. What forms of payment does the city of Haines City accept?
8. If a street light is out, who should I call?
9. What if a street light or power line pole is down? (This applies to downed wires as well.)