Pay your utility bill, check account status, and review account history.

 For Your Information

  • Fire Service Assessment – For additional information regarding the Fire Service Assessment, please visit
  • Turning on/off or Transferring Utility Services – Utility Services can be turned on/off or transferred by visiting City Hall with a valid photo ID and a copy of closing statement or lease agreement, located at 620 E. Main Street, Haines City, Florida 33844. Please call City Hall at (863) 421-3600 for more information.
  • Water bill too high? – Visit our Water Conservation page for more information.

Latest News

2016 Utility Billing Policy Changes

This notice is to inform you of important changes made to the Utility Billing policies, as well as those policies remaining in place. All changes go into effect February 1, 2016. Due Dates Customers have 20 to 25 days from issuance to pay each monthly utility bill, without late fees or disconnection. Due dates on…

Eastside Elementary Sidewalk Project

Eastside Elementary Sidewalk Project on Mango Avenue and Oakley Avenue Construction of new sidewalks on the north side of Mango Avenue and Oakley Avenue between North 20th Street and North 24th Street will commence on January 4, 2016 and continue through Spring of 2016. This is a joint Florida Department of Transportation and City of…


CITY OF HAINES CITY NOTICE OF ELECTION Pursuant to the provisions of Chapter 100.021, Florida Statutes, notice is hereby given that the CITY OF HAINES CITY will hold the following elections under the conditions specified: 2016 MUNICIPAL ELECTIONS For City Commissioner, Seat No. 3 For City Commissioner, Seat No. 4 Term of 4 Years REGULAR…

Public Records

“Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.”

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